Questions and answers

No. Sending an appointment request is free and there is no online payment on Salpim.

Each clinic sets its own prices. Every offer shows its price, what it is priced per (a session, an area, a tooth) and whether VAT is included.

You pay the clinic for your treatment. Ask the clinic or our team about payment methods before your visit.

Your name in English as it is in your passport, and your nationality, so the clinic can match your request. You can add your passport number, and ask for an interpreter or for airport or hotel pickup.

The clinic reviews it and confirms a time, or suggests another one. You follow the status in your account and are notified when it changes. See how it works.

You can cancel a request yourself in your account. A confirmed time cannot be moved in Salpim: cancel and send a new request, or ask our team for help.

Once the clinic has confirmed your appointment. For a procedure, leave enough days in Seoul for follow-up visits; the clinic tells you how long to stay.

That depends on your nationality. Check the entry rules for Korea well before your trip, and ask us if you need help.

Yes, if you have them: earlier test results, scans and a list of the medicines you take and any allergies help the doctor.

You fast from the evening before. Your clinic sends exact instructions, and our check-up page has a general checklist.

Many clinics have English-speaking staff. If you would like an interpreter in your language, ask for one when you send your request.

You can ask for airport or hotel pickup in your request, with your flight details. The clinic confirms what it can arrange.

Yes. Let the clinic know in advance, especially for procedures with sedation, after which you should not travel alone.

For a check-up, a doctor goes through your first results on the day; the full report follows once every lab result is in. For other treatments, the clinic explains what to expect.

Write to us at [email protected] or through the contact page, and we help you get an answer from the clinic.

Ask our team: we help you understand your report and the next steps your doctor recommends.

Only the clinic you send a request to sees the details of that request, and only our team members who need them to help you.

Your data is handled as described in our privacy policy. You can ask us to delete your account at any time.